top of page

Big Ticket Items (‘BTI', 'we',' our', 'us') respect the privacy rights of our online visitors and hold in high regard the importance of Protecting any private and personal information collected.

​

​

OUR PRIVACY POLICY

​

  • Our privacy policy guides how we collect, store and use the information taken from you.

  • By visiting bigticketitems.co, you are accepting our privacy policy and terms and conditions.

  • To register as a Big Ticket Items private, corporate or VIP client, we need your name, email address, telephone number, physical address, shipping and billing addresses, to facilitate invoicing and any deliveries.

  • In certain instances, we may also need to obtain ancillary information, as part of our authentication and identity checks processes.

  • Our invoices are paid by means of electronic funds transfers.

  • Where we may require the signing of a pre-authorisation credit card form to guarantee the purchase.

  • price of an item purchased or rented, saved card details will never be shared with third parties.

  • Under 18s must ask a guardian or parent to read the privacy policy and terms and conditions and give permission to register, buy and sell through our key account managers.

​

​

HOW YOUR INFORMATION MAY BE USED

​

  • Big Ticket Items may use your personal information for making and receiving payments and managing your account.

  • Your personal information may also be checked with credit agencies to prevent fraud and when legally necessary, we may disclose your information to a relevant regulatory body.

  • We may also use your information to send you marketing updates, but only if you are in agreement with this.

  • We do gather information about statistics and site traffic, but your personal details will never be passed on.

  • We may use personal information for internal marketing and demographic studies, to improve our service to you.

  • At all times, you may choose to opt out of receiving marketing emails from BTI.

​

​

WHERE AND HOW DO YOU ASK QUESTIONS OR FILE A COMPLAINT

​

  • Should you have any additional questions or wish to lodge a complaint, please do not hesitate to contact your key account manager or email info@bigticketitems.co

​

 

​

bottom of page